Market file
Supplying toilets into the European Union
For a WC pan, CE marking is a declaration rather than a sticker. What the market requires is the Declaration of Performance, drawn up against the harmonised standard that covers the product.
What the regulation actually requires
Under the Construction Products Regulation — Regulation (EU) No 305/2011 — a construction product covered by a harmonised standard must carry CE marking and be accompanied by a Declaration of Performance. The DoP is the document that states the performance; the CE mark is the manufacturer’s claim that the declaration was drawn up and the obligations behind it were met.
The standard for a WC pan is EN 997
CE marking applies where a harmonised standard covers the product, and the standard for WC pans and WC suites with an integral trap is EN 997. The manufacturer draws up a DoP against that standard and affixes the CE marking. Bathroom products that fall outside a harmonised standard are a different conversation again.
Who signs it, and who carries the liability
The manufacturer draws up the DoP and answers for what it says. An importer that places the product on the market under its own name or brand takes on the manufacturer’s obligations for that product, including the declaration. Settle that before the artwork is printed — it decides whose name stands on the document.
What to check before you commit
- The Declaration of Performance for each model, named by model code rather than by catalogue picture
- Whether the CE marking is applied by us or by you as the importer
- The range boundary: a model that looks identical can sit outside a declared range if the flush valve, trapway or fitting differs
- A document folder per model per market — an EU file and a Saudi file are not interchangeable
Where our range stands
Our products for the EU market are marked accordingly, and the CE certificate we hold is available for our wall-hung toilets — it is in our downloads section and free to download. Tell us the model codes and the destination market and we confirm which documents cover them before sampling.
Documents for this market
What we hold as a file is open to download; where a mark travels with the order, the document is sent on request. Our certifications page lists the full set, and the downloads page carries the catalogues and drawings.
CE
Europe
Marked on products exported to the EU market. Certificate available for wall-hung toilets.
AS 1976
Australia
Water absorption of our vitreous china, tested against AS 1976-1992 by the State Key Testing Laboratory of Building Ceramics and Sanitary Ware, Comprehensive Technology Centre of Foshan Customs (report 25202402683).
SGS · VOC
Emission testing
Independent SGS emission test reports for two of our models, including the matte black finish (issued 18 May 2026).
Terms for this market
- Lead time: 30 days standard; 30–40 days for custom or sample orders.
- Payment: T/T or L/C at sight.
- Samples: Free of charge — freight discussed per destination.
- Warranty: Ceramic body — lifetime. Fittings and parts — 5 years.
- MOQ: White-glaze models: MOQ 0. Colored models: MOQ 30.
- Incoterms: FOB Shenzhen port, standard export packing.
Models to start from
Certification is confirmed model by model, so the useful starting point is a model code rather than a category. Three from the range:
Ready to talk specs?
Tell us the model codes and the destination market
We will confirm which documents cover each model — and say plainly when one is not available yet — before you commit to samples.